Accessibility and inclusivity is something that is vital to the success of a community, because it is not truly a community unless all members feel seen, heard and supported.

The Burlington Downtown Business Association works to enhance the downtown experience for all its many residents and visitors through placemaking efforts, and this is our most recent public-facing initiative. We are thrilled to introduce The Green Lanyard Project to our community and our small business community.

We all deserve to feel seen and heard.

Presented by the BURLINGTON DOWNTOWN BUSINESS ASSOCIATION

What is the Green Lanyard Project all about?

The Green Lanyard Project is a growing community‑wide initiative that helps support people living with non‑visible conditions or accessibility barriers. Individuals who choose to wear a green lanyard can discreetly signal that they may need a bit more time, patience, or understanding while navigating public spaces … without having to explain why. It’s a simple, dignified way to help frontline staff, businesses, and community members recognize when someone might benefit from calmer communication, gentle support, or a more accessible interaction. The project began as a Burlington Downtown Business Association initiative focused on making our business district more inclusive, accessible and welcoming. But it quickly became clear that the need (and the impact) extends far beyond our streets. The Green Lanyard Project is now growing into a broader community movement, helping people feel seen, respected, and supported across Burlington Downtown and beyond. Read more about the project →

I would like a Green Lanyard!

People choose to wear a green lanyard for many reasons — sensory sensitivities, anxiety, chronic conditions, communication barriers, neurodiversity, mobility challenges, or simply because certain environments can feel overwhelming.

Anyone who feels they may benefit from extra patience or understanding in public spaces is welcome to wear a green lanyard. No registration, no disclosure, no explanation needed.

Get your Green Lanyard →

How to support someone wearing a green lanyard

Five simple principles anyone can follow.

Patience

A little extra time can make a big difference. Slow down and let people move at their own pace.

Calm and clear communication

Speak calmly and clearly. Simple communication helps people feel safe and supported.

Gentle support

Offer help kindly and without pressure. Gentle support can make someone’s day easier.

Respect Boundaries

Don’t ask why someone is wearing a green lanyard. Respect their privacy and dignity. Let them share only if they choose. It’s always okay to ask, “How can I help?” and follow their lead.

Things to know about the Green Lanyard Project

For Businesses and Frontline Staff

The Green Lanyard Project helps businesses and frontline staff recognize when a customer may need extra time, patience, or support. Small, simple accommodations create a more welcoming and inclusive downtown for everyone.

View Quick Guide →

For Community Members

Our green lanyard is a simple visual signal that someone may need extra patience or understanding. Community kindness helps make Burlington’s downtown welcoming and inclusive for everyone. We invite you to learn more about this project and how you can contribute to its success in a meaningful way!

Learn about the Lanyard →

For Partners & Supporters

Partners and supporters help expand the Green Lanyard Project’s reach and impact. Through strategic partnerships, we ensure that Burlington Downtown remains a leader in accessibility, dignity, and inclusive placemaking. We are also looking to broaden the reach and scope of this project to benefit communities and organizations on a broader scale. Would your organization or business benefit from learning more about the Green Lanyard Project?

Partner Materials →